Clinical Office Coordinator

Employment Type:

Full time

Shift: Day Shift

Description:

Responsible for the day-to-day administrative support functions of the Radiation Oncology Department including business operations, billing and accounting functions, medical records, patient scheduling, physician support and reception for the Radiation Oncology Department. Performs secretarial and administrative duties requiring broad and comprehensive experience, skills and knowledge of departmental and organizational policies. Composes and prepares correspondence, schedules meetings and appointments, gathers and inputs data for reports and to support departmental and Cancer Program quality and service initiatives.

As the point of first contact in the department, this position is critical to a remarkable patient experience.

Join our Radiation Oncology team as a Clinical Office Coordinator and play a key role in delivering an exceptional patient experience. As the first point of contact for patients, families, and visitors, you will provide administrative and operational support while helping ensure the smooth day-to-day functioning of the department.

• Welcome and assist patients, visitors, and staff with professionalism and compassion.
• Manage front desk operations, scheduling, registration, and telephone communications.
• Coordinate radiation therapy appointments and patient-related administrative processes.
• Support billing, charge capture, reconciliation, and medical records management.
• Maintain departmental databases, reports, calendars, meeting schedules, and correspondence.
• Assist physicians and leadership with administrative projects and daily operations.
• Order supplies, coordinate equipment maintenance, and support departmental budget tracking.
• Ensure confidentiality and compliance with all hospital policies and patient privacy requirements.

• High school diploma or equivalent.
• Minimum of 3 years of administrative support or medical office experience.
• Experience with patient scheduling, medical billing, account reconciliation, or healthcare operations.
• Strong computer skills, including Microsoft Office applications.
• Excellent communication, customer service, organization, and multitasking abilities.

• Associate’s or Bachelor’s degree.
• Medical Office Administration or Secretarial certification/training.
• Knowledge of medical terminology and healthcare information systems.

At Trinity Health Oakland Hospital, you’ll be part of a mission-driven organization dedicated to compassionate care, service excellence, and professional growth. We value teamwork, respect, integrity, and creating remarkable experiences for every patient we serve.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on Linked In.