Phlebotomist

Overview

Location:

St. Joseph Mercy Oakland – Pontiac, MI

Employment Type:

Full-Time

Responsible for performing phlebotomy in inpatient and outpatient settings, including medical/surgical and behavioral medicine areas. Duties include specimen collection, documentation, and submission to the laboratory. May also support specimen reception, client offices, and satellite labs.

• Collect blood samples using appropriate techniques (vacutainer, syringe, butterfly, capillary).
• Follow all policies related to specimen handling and documentation.
• Rotate between inpatient/outpatient labs and processing areas.
• Respond to department needs via hospital pager (stats, staffing, communication).
• Perform specimen processing tasks (centrifuging, logging, dispatching, data entry).
• Maintain clean work areas and equipment.
• Complete daily assignments and follow Job Instruction Sheets.
• Provide excellent customer service to patients, staff, and external clients.

Education

• High School diploma or equivalent.
• Completion of Medical Assistant, CNA, or Phlebotomy program required.
• Associate degree in biological sciences or health-related field preferred.

Licensure/Certification

• Certification required within 12 months of hire from one of the following: AMT, ASCP, NCPT, or NCCT.
• Current Heart Saver (HS) certification required.

Experience

• Minimum of 3 months inpatient phlebotomy experience or successful completion of a phlebotomy externship.

Skills

• Knowledge of medical terminology and specimen handling.
• Familiarity with PC applications preferred.
• Ability to work independently in a fast-paced environment.
• Strong customer service and communication skills.

• Physical demands: standing/walking up to 90% of the day; occasional bending/stooping.
• Frequent interruptions; high mental concentration required.
• Potential exposure to infectious diseases and hazardous materials.

• Demonstrate commitment to the mission of St. Joseph Mercy Oakland and Trinity Health values.
• Maintain compliance with all applicable laws, regulations, and organizational policies.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.