Patient Access Representative, PT Midnights

Patient Access Representative, PT Midnights

Join to apply for the Patient Access Representative, PT Midnights role at Trinity Health

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Part time

12 Hour Night Shift (6pm-6:30am, every other weekend, holiday rotation)

Part Time 2-12/hour shifts per week.

• Responsible for performing the Patient Access process, completing accurate registration and pre‑registration processes, and insurance verification for eligibility.
• Scheduling for various department procedures/appointments, entering patient data for services for departments participating in PHS (Pathways Healthcare Scheduling).
• Coordinating multiple services in proper sequence and informing patient or doctor’s office of preparations and insurance requirements for each service.
• Collaborating with multiple departments to best utilize equipment and facilities while accommodating physician preference and patient needs.
• Displaying a courteous, professional manner, proactively developing customer relationships, and giving high priority to customer satisfaction.
• Providing patient‑focused customer service; performing outpatient and/or inpatient registration and insurance verification functions, collecting patient financial liability payments, and ensuring patients meet financial requirements including Medicare medical necessity, payer pre‑certifications, and referrals.
• Providing general information to hospital users, patients, families, and physician offices.

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA certifications required within one (1) year of hire.

• Medical terminology required and knowledge of diagnostic and procedural coding.
• Insurance verification with the ability to explain benefits and secure necessary authorizations.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.