Representative, Patient Access Part Time Midnights

Representative, Patient Access Part Time Midnights

Join to apply for the Representative, Patient Access Part Time Midnights role at Trinity Health MI
.

• Employment Type:
  
  Part time
• Shift: 12 Hour Night Shift
• Hours per week: 2–12 shifts, rotating between 5:00‑5:30 am and 6:00‑6:30 am. Holiday rotation included.
• Location:
  
  West Bloomfield Township, MI

• Perform the Patient Access process, including accurate registration, pre‑registration, and insurance verification for eligibility.
• Schedule various department procedures/appointments and enter patient data into services for departments participating in PHS (Pathways Healthcare Scheduling).
• Coordinate multiple services in proper sequence, inform patients/doctor’s office of preparations and insurance requirements, and collaborate with multiple departments to best utilize equipment and facilities.
• Provide patient‑focused customer service, conduct outpatient and/or inpatient registration & insurance verification functions, collect patient financial liability payments, and ensure patients meet financial requirements including Medicare medical necessity, payer pre‑certifications & referrals.
• Provide general information to hospital users, patients, families & physician offices.
• Research, collect, and analyze information to identify opportunities and develop solutions; lead through resolution and collaborate on performance improvement activities.
• Utilize multiple system applications to perform analysis, create reports, and develop educational materials; demonstrate knowledge of departmental processes and procedures.
• Maintain a working knowledge of applicable federal, state & local laws, Trinity Health policies, the Integrity & Compliance Program, and the Code of Conduct.

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA certifications required within one (1) year of hire.
• Medical terminology knowledge and diagnostic & procedural coding proficiency (preferred).
• Insurance verification experience with the ability to explain benefits and secure necessary authorizations (preferred).

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.