Marriott Pontiac at Centerpoint - Banquets Server

Marriott Pontiac at Centerpoint - Banquets Server Address 3600 Centerpoint Pkwy, Pontiac, MI, 48341

Job Description

The Banquet Server is the heartbeat of our hospitality team, blending dedication and attention to detail to deliver unforgettable experiences. With top-notch customer service and communication skills, you orchestrate every banquet event with precision and flair, setting the stage for memorable moments that exceed our guests' expectations.

• Customer Service Excellence:
  Approach all guest interactions with a friendly and service-oriented demeanor, ensuring a positive experience.
• Communication:
  Effectively communicate with guests and team members to coordinate service and address any needs or concerns.
• Attention to Detail:
  Set up and serve banquet functions according to hotel standards, ensuring all details are attended to.
• Time Management:
  Manage time efficiently to ensure prompt and efficient service during events, from setup to breakdown.
• Problem-Solving:
  Address guest complaints and issues calmly, referring them to management when necessary.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Previous experience in a banquet or hospitality setting is preferred.
• Certification in Alcohol Awareness and Food Handling as required by state regulations.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Newly Renovated Lobby, Meeting space and brand New Restaurant 'Woodward's'. Travelers will experience Comfort, convenience and contemporary style at the Auburn Hills Marriott Pontiac. Located right off of highway I-75, our hotel provides easy access to a plethora of dynamic destinations. Visitors can spend the day making memories at Auburn Hills, Detroit Zoo, M1 Concourse, Bloomfield Hills and Somerset Mall, or take care of business while enjoying convenience to Volkswagen, GM Powertrain and Chrysler Headquarters.

After adventures are done, guests can retreat to our upscale rooms and suites. They can lounge on their pillow top mattresses as they view their favorite shows on our new 50' flat-panel TVs. Satisfy cravings by ordering room service, or visit our newly-renovated Woodward's Restaurant and Lounge for breakfast, lunch, dinner, drinks, and hors d'oeuvres.