Mainframe Operator​/IT Operations Analyst | Pontiac, MI

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

3 days ago Requisition

Salary Range: $45.00 To $50.00 Hourly

Hiring:
Mainframe Operator / IT Operations Analyst || Pontiac, MI || Onsite || Contract

We are looking for an experienced
Mainframe Operator to join our IT Operations team. This is a
100% onsite position with no remote option.

Responsibilities:

• Monitor IBM Mainframe systems, infrastructure, and services.
• Handle Level 1 incidents, create and upscale tickets, and track issues to resolution.
• Use monitoring tools such as
  Whats Up Gold, Pingdom, and PRTG
  .
• Monitor mainframe control consoles and system performance.
• Support basic JCL review/validation.
• Coordinate with IT teams, customers, and vendors during critical incidents.

Requirements:

• 5+ years of Microsoft Teams experience required.
• Hands-on experience with
  IBM Mainframe
  .
• Experience with
  Whats Up Gold, Pingdom, and/or PRTG
  .
• Strong communication and incident management skills.
• Must be available for
  day, afternoon, midnight, weekend, and holiday shifts as required.
• Must be able to lift up to
  50 lbs.
• Onsite position – no work from home.