Planner​/Scheduler​/Maximo Manager

JLL empowers you to shape a brighter way.  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview:

The Planner/Scheduler Manager provides strategic leadership and daily operational oversight of the maintenance, housekeeping, and indirect materials management functions for a corporate facility. This role ensures the safe and effective maintenance of building systems, delivers exceptional tenant service, and manages the preventative maintenance program to maximize equipment uptime and lifecycle performance. The Planner/Scheduler Manager partners closely with the Senior Facility Manager and client Facility Area Manager to achieve operational excellence and client satisfaction.

Essential Duties and Responsibilities Leadership & Team Management Lead and develop facilities staff to deliver expected service levels within prescribed budgets

Manage work assignments for building technicians, vendors, and contractors

Provide coaching and performance management to direct reports throughout the year to achieve objectives and develop professional skills

Address employee performance issues promptly and effectively

Pursue training resources to improve team capabilities and technical competencies

Operational Excellence Oversee preventative maintenance program to ensure building systems meet or exceed rated uptime and lifecycle expectations

Perform daily facility inspections and coordinate outstanding projects with operations team Manage contractor activities on-site, ensuring compliance with all JLL and client policies

Oversee overall service delivery of contracted services and vendor management programs

Ensure all safety, compliance, and service delivery standards are met consistently

Client & Stakeholder Management Ensure client satisfaction by providing seamless interface between client real estate organization and facilities operations

Interface directly with building occupants and tenants to resolve site issues

Manage client expectations through leadership, responsiveness, and creative problem-solving

Provide lead role in monitoring and increasing customer satisfaction

Collaborate with JLL teams on lease administration and tenant coordination

Financial & Reporting Management Prepare and manage monthly operating budgets and forecasts

Complete monthly variance reports and analyze budget performance

Recommend capital improvements and prepare operating budget reports

Oversee monthly, quarterly, and annual reporting requirements based on client needs

Complete all facilities-related reports accurately and on time following client record-keeping policies

Performance & Compliance Follow annual performance plan and accomplish Key Performance Indicators per client Performance Agreement Ensure compliance with JLL and client audit standards

Implement and maintain JLL and client safety programs

Share innovations and best practices with JLL Facilities Management teams

Maintain knowledge of standard business accounting practices and real estate operations

Required

Skills and Qualifications 6+ years of facilities management experience in corporate environment, third-party service provider, or consulting capacity

Strong leadership and people management skills with proven ability to develop high-performing teams

Proficiency with Computerized Maintenance…