Supervisor- Patient Access

Position: SUPERVISOR- PATIENT ACCESS
## SUPERVISOR- PATIENT ACCESS Apply:
Pontotoc - Health Services:
Full time:
Posted 7 Days Ago:
JR100463

We believe a career is more than just a career — it's a calling. Our teammates'  True North  is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
** Department:
** Patient Access
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* Work Shift:

** Days
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* Job Description:

** The Patient Access Supervisor at North Mississippi Health Services is responsible for supporting the  overall financial health of the organization by managing the daily activities of the collecting and  input of Insurance Information, Point of Service Collections and  Financial Arrangements, &  Customer Service via Direct Contact with Patients and their family members.  This role collaborates with the  Patient  Access Manager in overseeing department team  members' performance, development, and recruitment and requires an experienced individual with excellent analytical, organizational, and  communications skills to manage Demographic and  Insurance Information.

generate and analyze reporting,  and  interface effectively wit h  internal and externa l  stakeholders to promote timely and accurate billing  and collections. A supervisor oversees and guides a team of employees to ensure efficient task completion, promoting teamwork and  effective coordination.
*** JOB FUNCTIONS**
* ** Supervise:*
* • Plans, directs, and coordinates the daily activities of the team members within Patient Access Department   
• Manages, oversees, and evaluates the Schedulers, Patient Access Specialists, Pre-Registration Analysts, Patient Account Representatives, Admitters to ensure maximum rate of clean claims by verifying accuracy of information, medical procedures have authorizations, medical necessity checks are satisfactory, & team members are providing estimates to guarantors with collection, payment plan coordination & financial clearance completed.

• Conducts annual performance evaluations and provides feedback.

• Interviews, hires, trains, and provides corrective action (when necessary)    
** Collections & Financial Arrangements:*
* • Ensures team members are providing estimates to guarantors for elective procedures and collection attempted at the point of pre-registration or point of service   
• Ensures team members are administering ABNs when necessary   
• Ensures accounts are financially secure prior to service   
• Ensures timely and accurate processing of accounts in accordance with best practices, defined workflow, procedures, and applicable legislation/regulations    
** Customer Service:*
* • Creates strong customer service orientation and collaboration   
• Provides excellent customer service to all internal and external customers    
** Communication:*
* • Effectively communicates information to staff, internal and external customers   
** Liaison:*
* • Serves as a liaison between Manager and team members   
** Budget**:

• Complies with departmental budget guidelines   
** Reporting**:

• Monitors and measures accuracy rates, collection totals, registration denials   
• Ensures appropriate financial reporting   
• Responsible for analyzing, verifying, resolving outstanding edits, procuring any payer information from coverage detection  
** Regulation**:

• Adheres to NMHS/NMMC Policies/Procedures/Guidelines   
• Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statutes     
*** Knowledge

Skills and Abilities

**
* • Working knowledge of Registration systems, Medicare/Medicaid/Third Party Liability/Workers Compensation requirements; .  
• Working knowledge of Registration systems,…