Administration Support Manager

Overview

Provide direct day-to-day operational support in the delivery of NHS Wales Performance Framework targets and ensure effective day-to-day operational management in accordance with best practice. Support the day-to-day operational running of Endoscopy services Pan CTMUHB. Support the development of patient-focused pathways with emphasis on improved patient experience. Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised.

• Provide direct day-to-day operational support in the provision of quality services within budget and that opportunities for continuous development and improvement of the service are appropriately considered and pursued.
• Support the day-to-day operational running of Endoscopy services Pan CTMUHB.
• Support the development of patient-focused pathways with emphasis on improved patient experience.
• Work independently using own initiative in accordance with Health Board policies and procedures, with work being managed rather than supervised.
• Line management of administrative staff, including leave requests and ensuring a safe and continuous service is maintained at all times.
• Management of sickness absence for administrative staff, following the appropriate Policy and ensuring processes are followed.

• Welsh Skills Desirable:
  This post is advertised as Welsh Desirable. It is an advantage when short-listing; not essential. Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above.
• Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Please check eligibility using the UK Government Work in the UK guidance.
• Applications are welcome in either Welsh or English, with no preference given to the language used.
• All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
• We are proud to be a Living Wage Employer.