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Technical Support IT Support

2nd Line Tech Support Advisor – Hybrid

Job in Pontyclun, Rhondda Cynon Taf, CF72, Wales, UK
Listing for: Tes
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading educational technology company is seeking a 2nd Line Technical Support Advisor to provide support for their products. This role involves managing technical queries, resolving various product-related issues, and closely cooperating with product teams. The position allows for hybrid working, providing flexibility. Candidates should have experience with debugging APIs and using software tools like JIRA and Postman. Strong communication and problem-solving skills are essential for success in this role.
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