Technical Business Analyst

Norfolk St, Sheffield City Centre, Sheffield S1 2JE
, UK •

Posted Wednesday 25 February 2026 at 06:00

Job Title: Technical Business Analyst

Department: Technology

Location: Sheffield or Talbot Green

Working Pattern: Hybrid, includes 3 days each week in the office

Contract Type: Full time, permanent

Salary: Up to £60,000 per annum

At Tes we are on a mission to power schools and enable great teaching worldwide, by delivering EdTech solutions that give educators the tools to succeed. From safeguarding and compliance to staff and pupil management, our innovative and flexible software and services help teachers and school leaders worldwide to provide the best education to millions of children.

With more than 13 million educators in our community, combined with our working relationships with 25,000 schools in over 100 countries, we have been making a difference for over 100 years.

The Technical Business Analyst role exists to reduce uncertainty and accelerate decision-making in areas where system complexity, integrations, or emerging technologies introduce risk. This role helps us understand, evolve, and connect our products as we grow our SaaS ecosystem.

This is not a traditional BA role. It combines deep technical investigation of existing systems with ecosystem enablement and the rollout of shared technical capabilities.

Technical BAs develop a strong understanding of how systems, services, and data behave across our product suite. They support Product and Engineering teams by validating assumptions early, surfacing constraints, and enabling faster, safer software development.

This is a technology-aligned role focused on system understanding, investigation, and enablement, rather than traditional requirements documentation or delivery ownership.

We’re looking for people who enjoy figuring out how complex software works and helping teams move faster by making that understanding visible and accessible to both technical and non-technical stakeholders.

• Investigate and understand how complex systems and services operate across our product suite
• Analyse code, system behaviour, integrations, and data flows to build accurate system understanding
• Create clear diagrams and lightweight artefacts that explain system behaviour, dependencies and data flow
• Reduce reliance on undocumented knowledge by making system understanding visible and reusable
• Produce concise, decision‑focused artefacts such as impact assessments and system maps

• Support product discovery by validating ideas that impact multiple systems or shared data
• Surface technical constraints, risks, and trade‑offs early to reduce delivery surprises
• Identify opportunities to reuse shared capabilities and improve cross‑product integration
• Contribute to short‑cycle innovation work to validate feasibility and safe adoption of new approaches
• Support the rollout and adoption of shared ecosystem services and technical capabilities
• Collaborate closely with architects, engineers, product managers, and delivery teams
• Help teams make faster, safer decisions when evolving our ecosystem

• Experience analysing complex software systems in a technical environment
• Strong problem‑solving skills and curiosity when working in unfamiliar software environments
• Familiarity with cloud‑native architectures (AWS, Azure or GCP)
• Ability to understand system architecture, APIs, and data flows
• Strong systems thinking and investigative mindset
• Excellent communication and stakeholder collaboration skills
• Ability to explain technical concepts clearly to non‑technical audiences
• Experience working in SaaS or multi‑product environments
• Experience with system integrations and APIs
• Experience working in Agile or product‑led organisations

• 25 days annual leave rising to 30
• State of the art offices
• Access to a range of benefits via My Benefits World
• Free eye care cover
• Life Assurance
• Cycle to Work Scheme
• EAP (Employee assistance programme)
• Quarterly Tes Socials
• Access to an extensive Learning and Development menu