Business Support Officer - Children and Families

INTERNAL JOB. This vacancy is only available to Torfaen County Borough Council (TCBC) employees and agency workers currently engaged with TCBC. Are you enthusiastic and motivated? Would you like to influence and improve business processes and support busy Social Work Teams? Are you able to prioritise tasks, be innovative and multi-task on a daily basis? If so, we would like to hear from you.

An exciting opportunity has arisen for a highly motivated individual to join the Council's Business Support Unit. The successful applicant will work as the leader of a Business Support Hub, ensuring efficient, effective, and professional administrative support is provided to the teams in Children Services supporting the children and young people of Torfaen. The role will be at the heart of Children Services, working with a range of colleagues both internal and external agencies.

Candidates will be based within the Children & Family Hub and support the daily administrative functions associated with all aspects of Children Services. You will be required to undertake a variety of tasks including word processing using Microsoft Office packages, minute taking, Subject access requests, professional checks, data entry work on various software systems (full training will be provided), finance and purchasing functions.

We are looking for team players who have the skills and experience to be able to work flexibly and prioritise and manage several tasks within a busy fast-paced office environment.

• NVQ Level 3 in Administration, Business, IT (or a minimum of 18 months equivalent experience).
• Good IT skills with the ability to use Microsoft Office.
• Good communication and interpersonal skills.
• A 'can do' attitude to work and be a strong team player.
• Ability and confidence to liaise and communicate with colleagues, general public, professional officers and external organisations, including the negotiation of deadlines as necessary., Welsh Language Skills are desirable for this post but not essential. You are welcome to submit your application in English or in Welsh. Each application will be treated equally.