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Customer Service Rep

Retail Betting & Customer Service Specialist

Job in Pontypool, Torfaen, NP4, Wales, UK
Listing for: Betfred
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading bookmaker located in Pontypool is looking for Assistant Sales Managers to enhance customer experiences in their retail teams. You will be responsible for processing bets, attending to customer queries, and maintaining a welcoming environment. Ideal candidates will possess excellent customer service skills and be ready to work evenings and weekends. A passion for sports and betting is advantageous but not mandatory.

The job includes comprehensive training and focuses on promoting responsible gambling practices.
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