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Job Description & How to Apply Below
NHS in Wales is seeking a full-time Health Records Contact Centre Clerk to join their patient-focused team. The role involves operating a computerized system to manage outpatient appointments, confirming and assisting patients via phone, and promoting bilingual communication in Welsh and English.
Applicants should have a good level of general education or NVQ 2 in Customer Care, as well as previous experience in a call or appointment center role. Flexible approach required, and Welsh language skills are welcome.
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