Mental Health and Wellbeing Worker
Job Description
Title:
Mental Health and Wellbeing Worker
Responsible To:
Community Co-ordinator (Torfaen and Blaenau Gwent)
Grade: NJC 8 £ 26,824 – 17 £ 31,022 pro rata for part time hours
Hours:
22.5 hours, Part-time; until March 31st 2027
Location:
Pontypool Office
To act as a key point of support for adults experiencing trauma and complex mental health needs, promoting recovery, resilience, and improved wellbeing through person-centred and trauma-informed approaches.
To work collaboratively with service users, colleagues, and partner organisations to develop effective support pathways and improve access to community-based mental health and wellbeing services.
To provide tailored emotional, practical, and psycho educational support that empowers individuals to achieve their goals, strengthen coping strategies, and increase their independence and community engagement.
To deliver high-quality, outcome-focused interventions, whilst ensuring effective monitoring, evaluation, safeguarding, and reporting in line with organisational and funding requirements.
Principal Responsibilities:To develop and deliver person-centred trauma-informed one-to-one and/or group support to adults who have experienced trauma and/or have complex mental health needs. Targeting delivery towards men with a focus on delivering needs based support through a range of interventions including social prescribing, psychoeducation, emotional support and the development of practical coping strategies.
To manage a caseload of service users, undertaking assessments, support planning, reviews, risk assessments, and case closures as appropriate, ensuring accurate and timely recording of all client information on organisational databases and case management systems.
To monitor and evaluate service user outcomes and service effectiveness through the collection and analysis of evaluation data, including wellbeing measures, outcome monitoring tools, service user feedback, and satisfaction surveys.
To maintain accurate, timely, and confidential records in accordance with organisational policies, GDPR requirements, professional standards, and contractual obligations.
To ensure all work is effectively planned, monitored, and recorded to support individual outcomes, project objectives, organisational performance requirements, and reporting obligations, producing statistical information and reports as required.
To identify, assess, and respond appropriately to safeguarding concerns, acting in accordance with Mind in Gwent safeguarding policies, The Wales Safeguarding procedures, and relevant legislation, escalating concerns where necessary.
To work collaboratively with colleagues and establish effective partnerships with statutory, third-sector, community, and voluntary organisations to improve outcomes for service users and promote integrated pathways of support.
To provide support in locations that best meet the needs of service users, including Mind in Gwent premises, community settings, partner venues, and where appropriate through outreach or digital methods.
To contribute to the development, promotion, and sustainability of the project through the production of reports, case studies, publicity materials, and evaluation information for funders, stakeholders, and wider audiences.
To represent Mind in Gwent at meetings, forums, conferences, and events, delivering presentations, workshops, and awareness-raising activities that promote the project, share learning, and support the development of partnerships, policy influence, and future funding opportunities.
To support the administration and delivery of project activities, training sessions, meetings, courses, and events, including the preparation of materials,…
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