Mental Health and Wellbeing Practitioner

Main area Mental Health Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week (Full rotation of shifts to cover 24/7) Job
-NMR
350-01026

Site Ty Clarence House Town Pontypool Salary £32,557 - £39,631 per annum Salary period Yearly Closing 20/10/2026 23:59

We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on option 3 or email abb.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Health Board grounds are required to be smoke-free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke-Free Environment Policy . For help to quit smoking please contact our Help Me Quit Team About Help Me Quit - Aneurin Bevan University Health Board

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

We currently have an amazing opportunity for anyone experienced in providing support to people who experience mental health issues or emotional distress to get involved in the development of a brand-new service.

At the start of employment, successful candidates will be required to complete a comprehensive training package during the daytime. The service will be operational 24/7 and so successful candidates will be required to work a full shift rotation on completion of the training period.

If you have experience of supporting people, whether that be face to face or over the telephone, and you have a passion for improving and shaping services, we would really like to hear from you.

Please note that the selection process for these roles will include an assessment of competence in managing a difficult phone call.

This post is a key role within the 24/7 Mental Health 111 service and will be the first point of contact for people who may require urgent mental health support.

• Mental Health & Wellbeing Practitioners provide effective mental health support to people calling the service who may be experiencing a mental health crisis. This may include triage and risk assessments, and brief psychosocial interventions.
• Working via…