Operations - Advanced Team Member

Overview

We have a new opportunity for a Advanced Team Member (ATM) within our Manufacturing team in our Pontypool site as part of the Finsbury Food Group.

As a ATM, you will manage and support the operational delivery of one or more manufacturing lines, ensuring safety, quality, output, and compliance targets are met. You will provide front line leadership, support team members, coordinate activities, and ensure consistent adherence to standards and SOPs. The role also includes ASH (Absence, Sickness & Holiday) support as required.

Ultrapharm is a dedicated Gluten Free Bakery specialising in only Gluten Free Product since 1993. The Company’s unique approach to craft and baking creates premium gluten – free products with the flavour and taste of traditional bread. If you have special dietary need or nutritional preferences, then our Pontypool bakery has you covered. Our Products range from artisanal bread to our award winning Hot cross buns and Mince pies for Major Retailers such as M&S and Waitrose.

Finsbury Food Group is a leading speciality bakery manufacturer. We constantly raise quality and efficiency standards, and build long-term relationships with major multiple retailers and the food service channel. Our Ultrapharm site is a dedicated Gluten Free Bakery specialising in only Gluten Free Product since 1993. The Company’s unique approach to craft and baking creates premium gluten – free products with the flavour and taste of traditional bread.

If you have special dietary need or nutritional preferences, then our Pontypool bakery has you covered. Our Products range from artisanal bread to our award winning Hot cross buns and Mince pies for Major Retailers such as M&S and Waitrose.

We are committed to investing in our leaders. As part of this role, you will undertake a professionally recognised leadership development programme, fully funded by the Welsh Government. This programme will support you in developing advanced leadership skills, broadening your impact, and strengthening your career pathway within the organisation.

• Lead, support, and motivate your line team to achieve operational goals.
• Ensure safe, efficient, and high-quality production across assigned lines.
• Provide hands-on guidance, coaching, and development for team members.
• Drive continuous improvement initiatives to optimise line performance and reduce waste.
• Communicate effectively with the team and escalate issues appropriately.

• Take responsibility for assigned line(s), maintaining production, quality, and safety standards.
• Support line setup, changeovers, and product preparation with practical equipment knowledge.
• Monitor run rates, downtime, and efficiency, taking corrective actions as required.
• Maintain accurate line documentation, compliance paperwork, and quality records.
• Uphold GMP, housekeeping, and “clean as you go” standards.
• Act as first point of escalation for operational, safety, or people concerns.
• Contribute to line-based problem-solving and continuous improvement initiatives.

• Experienced working on multiple production lines in a food manufacturing environment.
• Competent in leading small teams and providing clear guidance.
• Knowledgeable in food safety, quality systems (HACCP, GMP), and regulatory compliance.
• Mechanically minded with basic line setup and fault resolution skills.
• IT literate – comfortable using Excel, Word, and operational systems.
• Approachable, reliable, hands-on, and adaptable to a changing environment.
• Committed to learning all lines and developing team capability.
• Communicates clearly, supports colleagues, and takes pride in line performance.
• Grade G or above in English & Maths GCSE level or equivalent

• Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
• Enhanced Pension Scheme for our employees
• Free Employee Assistance Programme (open to colleagues and their families)
• Retail discounts accessible via our Benefits Hub platform!
• Employee Recognition Awards
  · Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!)
• An opportunity to be part of a fantastic, growing organisation. Head over to our Linked In page to find out more!