Donations Volunteer — Women & Families in Gwent

Location:

Abergavenny, Monmouthshire, Ebbw Vale, Newport, Torfaen

Earnings:

Help make a difference in our Hwbs across Gwent

Cyfannol Women’s Aid supports women and girls affected by violence against women, domestic abuse and sexual violence. Our Hwbs in Abergavenny, Ebbw Vale, Newport and Torfaen provide safe spaces for women to access support and essential items. We’re looking for volunteers to help sort, organise and distribute donated items, making a real difference to the women and families we support.

If you can spare at least 5 hours per week, we’d love to hear from you.

• Sorting and organising donated items.
• Supporting teams to manage donation stock and respond to requests.
• Working with other donations volunteers to ensure donations are distributed where they are needed most.
• Helping maintain a well‑organised and welcoming donations area.

Activities may vary slightly depending on the service or location.

We’re looking for someone who:

• Has a friendly, empathetic and non‑judgemental approach.
• Has good organisational and interpersonal skills.
• Can work independently and as part of a team.
• Respects confidentiality and values diversity.
• Is committed to Cyfannol’s values of Compassion, Integrity and Equity.

• We ask volunteers to commit to a minimum of 5 hours per week
  . These hours can be worked flexibly to suit your availability, with volunteering opportunities typically available between 9:00am and 4:30pm on weekdays
  .

• Experience in a charity and community support setting.
• Insight into the impact of domestic abuse and sexual violence.
• Training and support to develop your skills.
• The opportunity to make a meaningful difference to women and families in your local community.
• Reimbursement of out‑of‑pocket expenses (in line with policy).

To apply for this volunteer opportunity, please visit our website and complete the online application form. Once we’ve received your application, a member of the team will be in touch.

If you have any questions about the role, please contact .

Please note: An enhanced Disclosure and Barring Service (DBS) check will be required for this role.

Many of our volunteers are drawn to this role because they have lived experience of domestic abuse and/or sexual violence. We deeply value the insight, understanding and empathy that this experience can bring.

If you are currently receiving support from Cyfannol or staying in refuge accommodation, we recommend waiting until your support journey has concluded before applying to volunteer.

We recognise that everyone’s experience and healing journey is unique, and we do not set a fixed timeframe for when someone can begin volunteering after support has ended. If this applies to you, we would be happy to have a supportive and confidential conversation as part of the recruitment process.

Commitment: We are looking for volunteers who can commit to a minimum of 5 hours per week
, helping us ensure donations are available to women and families when they need them most.