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Tesco Colleague Superstore

Job in Pontypool, Torfaen, NP4, Wales, UK
Listing for: Tesco Retail
Full Time position
Listed on 2026-06-13
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 13.28 - 14.55 GBP Hourly GBP 13.28 14.55 HOUR
Job Description & How to Apply Below

Availability Window

Days From time To time Sun 15:30:00 22:00:00 Wed 14:00:00 20:00:00 Fri 17:00:00 23:30:00 Sat 16:00:00 23:30:00

Our Tesco Colleague rate of pay starts from £13.28 an hour and increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week; if you wish to work fewer hours down to a minimum of 12, we can arrange that.

This role requires you to be available within the specified windows. You will receive a three‑week notice of your exact shifts.

Responsibilities
  • Serve shoppers better every day.
  • Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
  • Adapt to stability or flexibility to suit your lifestyle, or progress your career.
  • Know customers and serve them with passion, pride and great service.
  • Be passionate and knowledgeable about the products and services within the store.
  • Work across the store in service, picking and replenishment areas where required.
  • Implement training safely, effectively, and serve customers brilliantly.
  • Make decisions that are right for customers, deliver routines that meet needs at the right time.
  • Take part in seasonal, community and charity events, creating an inclusive atmosphere.
  • Be knowledgeable about store performance and contribute to driving service, sales, reducing waste and shrink, and delivering profit.
  • Handle products with care to maintain quality.
  • Live the values, welcome everyone, and follow policies.
  • Accept deliveries into the store when required.
Qualifications
  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, ensuring they leave with a great shopping trip.
  • Take the initiative and make decisions in the best interest of customers.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create team spirit and celebrate success.
  • Arrive on time, well presented, and act as a brand ambassador.

Please note you must be over 18 to apply for this role.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beer, wine, spirits, counters, bakery, or driving roles.

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