Complex Needs Specialist Support Worker - Torfaen

Hours of Work

37.5 hours per week - Monday - Friday 09:00-17:00 with some flexibility

Fixed term for 6 months

To support a cohort of clients with varying degrees of complex and housing needs whose risks exceed what traditional supported accommodation models offer. Your caseload will be a hybrid of clients in the community and in a supported housing setting. The support will not create or increase dependence, it is “do with” rather than “do for” so it is anticipated that you will accompany service users to appointments, meetings and other activities initially.

Support for this service could include the provision of advice, support, information, help and onward advice with regard to housing, homelessness, welfare benefits, healthcare, debt, family and relationships and safeguarding. This role could involve referrals to MARAC and MDT/safeguarding meetings.

This role is subject to an Enhanced DBS Disclosure.

Please note:

Driving Licence and use of a vehicleis Essential

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Closing date for this vacancy is 18th February 2026 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact  or call .