Social Worker - Multi Agency and Safeguarding Hub

Social Worker - Multi Agency Support and Safeguarding Hub

Job reference: REQ
006338 | Salary Grade 8: £39,152 - £45,091 | Contractual hours: 37 | Basis:
Full Time | Package:
Permanent | Date posted: 02/06/2026 | Category:
Children Social Services, Children and Family Services

Torfaen Children and Family Services currently have a vacancy in the Multi-Agency Support and Safeguarding Hub (MASSH). Multi‑agency working is a significant feature of the Children and Family Services approach to service delivery and you will be joining an innovative team and working in a progressive, committed and learning environment where practitioners are supported and valued.

We support children from pre‑birth up to 15 years, responding to all new referrals coming into the department and undertaking Care and Support and Child Protection assessments. Our key role is to ensure that children remain with their families where possible and to ensure that children’s needs are being met appropriately and their voices heard. A strengths‑based approach is promoted within the team and cases are transferred to long‑term teams at the point of Initial Care and Support Meeting, Initial Child Protection Conference or Initial Court Hearing.

The team benefits from Family Intervention Workers who provide intensive support to families at the point of crisis to offer assistance alongside assessments being completed.

• 1 Team Manager
• 3 Assistant Team Managers
• 6 Social Workers
• 4 Community Support Workers
• 7 Family Intervention Workers (Rapid Response Team)
• 1 Referral Team Leader
• 1 Referral Officer

• Work in a supportive team environment with opportunities to develop skills in respect of undertaking assessments and formulating care plans.
• Have access to a supportive management infrastructure with a wealth of experience readily accessible for advice, support and decision making.
• Gain experience of working within a multi‑agency setting and with other services / professionals.
• Have access to post‑qualifying training and wider training courses.
• Have access to monthly supervision and peer reflection sessions.
• Benefit from flexible and agile working arrangements, including the option to take flexi leave.

For an informal discussion, please contact Carley Smith, Team Manager on

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all successful applicants, which will include an Enhanced check with the Disclosure and Barring Service.

We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager.

We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB