Social Worker - Multi Agency and Safeguarding Hub

Civic Centre, Pontypool

Basis Full Time

Job profile for Social Worker
- Multi Agency Support and Safeguarding Hub

Civic Centre, Pontypool 06/10/2026 Social Worker
- Multi Agency Support and Safeguarding Hub

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary £40,444 - £46,579 | Grade 8 Contractual hours 37 Basis Full Time Package Permanent Job category/type Adults and Communities Date posted 22/09/2026 Job reference REQ
006584 Attachments attachment REQ
006584 Social Worker - MASSH.docx attachment REQ
006584 Gweithiwr Cymdeithasol - MASSH.docx

A formal Social Work qualification is required for this role.

Torfaen Children and Family Services currently have a vacancy in the MASSH (Multi-Agency Support and Safeguarding Hub). Multi-agency working is a significant feature of the Children and Family Services approach to service delivery and you will be joining an innovative team and working in a progressive, committed and learning environment where practitioners are supported and valued.

About the team:

We support children from pre-birth up to 15 years, responding to all new referrals coming into the department and undertaking Care and Support and Child Protection assessments. Our key role is to ensure that children remain with their families where possible and to ensure that children’s needs are being met appropriately and their voices heard. A strengths-based approach is promoted within the team and cases are transferred to long term teams at the point of Initial Care and Support Meeting, Initial Child Protection Conference or Initial Court Hearing.

The team benefit from Family Intervention Workers who provide intensive support to families at the point of crisis to offer assistance alongside assessments being completed.

Team Structure:

• 1 Team Manager
• 3 Assistant Team Managers
• 6 Social Workers
• 4 Community Support Workers
• 7 Family Intervention Workers (Rapid Response Team)
• 1 Referral Team Leader
• 1 Referral Officer

As a Social Worker you will:

• Be working in a supportive team environment with opportunities to develop skills in respect of undertaking assessments and formulating care plans.
• Have access to a supportive management infrastructure with a wealth of experience who are readily accessible for advice, support and decision making.
• Gain experience of working within a multi-agency setting and with other services / professionals.
• Have access to post-qualifying training and wider training courses.

• Have access to monthly supervision and peer reflection sessions.
• Benefit from flexible and agile working arrangements, including the option to take flexi leave

For an informal discussion, please contact Carley Smith, Team Manager on

This post requires registration with Social Care Wales.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all successful applicants, which will include an Enhanced check with the Disclosure and Barring Service .

Torfaen County Borough Council strives to be a fair,supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, youngpeopleand vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups.

Welsh Language Skills are desirable for this post but not essential.

You are welcome tosubmityour application in English or in Welsh. Each application will be treated equally.

We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager.

We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission,testor interview.

Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB