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Social Worker​/Experienced Social Worker IAA​/Mash

Job in Pontypool, Torfaen, NP4, Wales, UK
Listing for: Rhondda Cynon Taf County Borough Council
Full Time position
Listed on 2026-10-16
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Child Development/Support, Child Protection
Salary/Wage Range or Industry Benchmark: 44000 - 48000 GBP Yearly GBP 44000.00 48000.00 YEAR
Job Description & How to Apply Below
Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh. Social Worker / Experienced Social Worker 37 hours per week – Information, Advice and Assistance

Grade 11 at 44,253 per annum Entry Level up to 3 years and registration with Social Care Wales.

Grade 12 at 47,665 per annum Experienced Social Worker ~ minimum of 3 years post qualifying experience and registration with Social Care Wales.

Rhondda Cynon Taf Council is pleased to offer a Social Work positions within our Information, Advice and Assistance team.

About

The Role

The Information, Advice and Assistance Team (IAA) is the first point of contact for all public and professional enquiries to RCT Children's Services. The IAA Team establish whether there is a need for the provision of information, advice and assistance or the investigation of safeguarding concerns.

About The Team

Within the IAA Team you will work as part of a fast paced, established, skilled and motivated team undertaking enquiries with families, members of the public and partner agencies to establish best outcomes for children. Typically the team consists of a team of Principal Social Workers, Social Workers and Assessor Care Managers. Within the IAA team all enquiries are conducted over the telephone which makes the role suited to those looking for work life balance and opportunities for hybrid working.

Why

Work for us?

Working in Rhondda Cynon Taf Children’s Services, you will have access to a wide range of staff benefits, as well as an extensive range of learning and development opportunities. We prioritise the well-being of our practitioners, providing support, manageable workloads, and resources needed to thrive.

We are currently rolling out a new Model of Practice across the service, which is relationship focused, collaborative and trauma informed. This means you will access a comprehensive evidence-based training package, which will include Collaborative Communication training which supports staff to work in an outcome focused way, encouraging reflective and empowering conversations with young people and their families. As well as our bespoke, in-house trauma informed practice training programme.

Other

Benefits Include
  • The right to request flexible working and we have supportive policies for parents which include enhanced maternity, adoption and paternity pay. We also work in an agile way, which enables you to work from both home and the office.
  • 26 days annual leave, rising to 31 days after 5 years’ service. There is also an option to purchase additional annual leave to a maximum of 10 days (pro rata) per year.
  • A generous Local Government Pension Scheme (LGPS).
  • Access to our Occupational Health Unit and ‘Vivup’, our fully Confidential Employee Assistance Programme.
  • Additional Council wide benefits include our Cycle to Work scheme, discounted Leisure For Life  membership and a staff discount Vivup card.

This is just some of what we have to offer, take a look at our dedicated Children’s Services webpages for more information about why you should choose a Social Work career in RCT.

Additional Information

Those shortlisted for interview will be asked to confirm if they are applying for a Social Worker (GR11) or Experienced Social Worker (GR12) post prior to interview. Those applying for an Experienced Social Worker position will need to be prepared to provide evidence at interview of their registration with Social Care Wales and 3 years post-qualifying social work experience.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council…

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