Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Title:

Web Admin

Salary: £28,000 +
Job Type: Temp to Perm

Working Hours:

Monday to Friday, 8:30am 5:00pm

Location:

Pontypridd

Job Summary:

We are recruiting a Web Administrator to support the day-to-day operations of the office and online sales function. This is a varied role combining administration, customer service, order processing, and some outbound sales activity. You ll work closely with customers, the warehouse team, and internal departments to ensure smooth order fulfilment and a positive customer experience.

Key Responsibilities:

• Processing customer orders accurately and efficiently
• Chasing warm leads and carrying out some outbound sales calls
• Handling customer queries, orders, and issue resolution
• Liaising with warehouse staff regarding stock levels and orders
• Updating and maintaining order and customer information
• Supporting general administrative tasks as required

About You:

• Previous office, admin, or customer service experience (preferred)
• Confident communication skills, both phone and email
• Comfortable making sales and follow-up calls
• Strong organisational skills and attention to detail
• Ability to manage multiple tasks in a busy office environment
• A proactive, reliable, and team-focused approach

What We Offer:

• Monday Friday office hours
• Competitive annual salary
• Stable, full-time position
• Supportive office environment

If you have are experience admin, we d love to hear from you. Please submit your CV to apply.