Business Analyst

We are looking for a skilled and proactive Business Analyst to help shape and deliver digital and technology change across Natural Resources Wales (NRW). Working closely with subject matter experts, stakeholders and third-party suppliers, you will play a key role in identifying business needs, improving processes and supporting the successful delivery of projects that make a real difference to the people and environment of Wales.

Using Azure Dev Ops and operating within Information Technology Infrastructure Library (ITIL) best practice principles, you will work across a varied portfolio of initiatives, gathering and analysing requirements, mapping current ("as-is") and future ("to-be") processes, and developing project artefacts including Epics, Features and user requirements. You will help define project scope, timescales, costs and benefits, providing the insight needed to inform decision-making and investment priorities.

This is an exciting opportunity for a technically minded Business Analyst who enjoys working collaboratively, solving complex problems and contributing to meaningful projects from concept through to delivery. This is a fixed-term role until 31/03/2027.

As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.

To make an informal enquiry about this role, please contact Rob Stone hewer nehewer

Interviews will be face to face (details of location will be shared in advance)

There has never been a more important time to join Natural Resources Wales (NRW) and help shape a sustainable future for Wales. We use technology and innovation to support people, businesses and the environment, delivering services that make a real difference every day. As a cloud-first organisation, NRW operates a large-scale Azure environment supporting critical national services 24/7. Our teams manage over 100 applications, real-time environmental systems, public reporting services and data from more than 650 remote monitoring locations across Wales.

We are investing in digital, data and technology talent, working collaboratively with specialist partners to deliver ambitious programmes aligned to NRW's Digital Strategy. If you are looking for meaningful work, modern technology and the opportunity to have a positive impact, NRW is the place for you.

• Bringing technical expertise and experience to bear, work with the Business Change and Programme Manager to plan, design and specify requirements for the business analysis activities within the annual D&I and enhancement programme to ensure links are made with other projects and programmes to avoid/anticipate potential risks and maximise on areas of overlap.
• Work closely with business leads to understand, collect, analyse and communicate key business requirements in order to specify changes in ICT equipment, applications and business processes that will deliver an integrated and efficient organisation in line with the ICT strategy. Analysis will be deep and extensive.
• Using appropriate industry standard techniques, translate business requirements into "user stories" (high level and detailed business requirements documents) to inform the ICT development and procurement processes.
• Through in depth analysis and collaboration with technical ICT staff, identify solutions to business issues and requirements gaps, working with the project managers and technical architects.
• Appraise the effectiveness of business analysis and communicate the outcome, including capturing lessons for future learning across ICT project managers.
• Build a culture of better business analysis understanding in ICT through standard analysis tools and guidance to ensure business analysis is consistent and delivers successfully for the organisation.
• Undertake health and safety duties and responsibilities appropriate to the post.
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

• Extensive proven skills as a Business Analyst.…