Customer Experience & Data Support Specialist
Job in
Pontypridd, Rhondda Cynon Taf, CF37, Wales, UK
Listed on 2026-05-23
Listing for:
Transport for Wales
Full Time
position Listed on 2026-05-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Transport for Wales is seeking a Customer Relations Assistant to provide high-quality service by addressing customer complaints, queries, and feedback through various channels. The successful candidate will manage information in the CRM system and ensure quality in communication.
Key qualifications include strong written and verbal communication skills, organisational skills, and proficiency in Microsoft Office. While Welsh language skills are not essential, they would be advantageous. Join us in transforming transport in Wales!
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