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Welsh-Speaking Customer Experience Advisor
Job in
Pontypridd, Rhondda Cynon Taf, CF37, Wales, UK
Listed on 2026-06-22
Listing for:
Transport for Wales
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Transport for Wales in Pontypridd is looking for a dedicated Customer Service Advisor. The role involves providing first line support to customers across telephone, email, and social media channels to address various enquiries and complaints.
Successful candidates will need to be fluent in Welsh, demonstrating both excellent communication skills and a solid background in customer service. The position offers opportunities for online Welsh training, emphasizing our commitment to supporting language development.
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