More jobs:
Welsh-Speaking CX Advisor: First-Line Support
Job in
Pontypridd, Rhondda Cynon Taf, CF37, Wales, UK
Listed on 2026-07-21
Listing for:
TfW Business Daily Group
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, CRM System
Job Description & How to Apply Below
Transport for Wales is seeking a Customer Experience Advisor to provide first-line support across telephone, email and social channels for various projects including fflecsi and Passenger Assist. Welsh language proficiency is essential.
You will respond to queries and complaints, update CRM records, and coordinate with internal teams to ensure a high-quality service for all contracts managed by the Contact Centre.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×