Distribution Coordinator

Distribution Coordinator

Location: Pontypridd, South Wales
Salary: £27,500

Distribution Coordinator

Yolk Recruitment is proud to be supporting a leading organisation within the construction materials sector in the search for a Distribution Coordinator to join their busy operations team based in Pontypridd.

This is a fantastic opportunity to join a well-established business where you'll play a vital role in coordinating customer orders, scheduling deliveries and ensuring customers receive a first-class service. You'll work closely with planning, commercial and production teams in a fast-paced environment where no two days are the same.

Full training will be provided, making this an excellent opportunity for someone with strong customer service experience looking to develop a career within logistics and distribution.

What you'll be doing

• Answering inbound customer calls and emails, delivering a professional and friendly service.
• Processing customer orders accurately using internal systems.
• Scheduling and coordinating deliveries in collaboration with the planning team.
• Keeping customers informed of delivery times and proactively communicating any delays.
• Taking ownership of customer enquiries and resolving issues efficiently.
• Handling customer complaints professionally and...