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Customer Complaints & Relations Specialist

Job in Nantgarw, Pontypridd, Rhondda Cynon Taf, CF37, Wales, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-08-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15000 - 19000 GBP Yearly GBP 15000.00 19000.00 YEAR
Job Description & How to Apply Below
Location: Nantgarw

Hays Specialist Recruitment in Nantgarw is seeking a Customer Relations Agent to join a busy department. This temporary, office-based role handles complaints, investigates issues, and communicates outcomes clearly while keeping detailed records to regulatory timescales.

You’ll work as part of a team, supporting data requests and trend analysis, with a focus on accuracy and timely resolutions. The assignment is long-term, starting ASAP, through December 2026, with potential extension.

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