×
Register Here to Apply for Jobs or Post Jobs. X

Customer Experience Advisor — First‑Line Support

Job in Pontypridd, Rhondda Cynon Taf, CF37, Wales, UK
Listing for: Transport for Wales
Full Time position
Listed on 2026-09-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Transport for Wales is recruiting for two contact centre roles to provide first line support to customer enquiries across telephone, email and social channels. One permanent full-time position and one six-month fixed-term contract are available.

You will work shifts 7am–7pm, Monday to Sunday, handling queries, complaints, and project-related requests across TfW projects including fflecsi, Concessionary Travel Cards, and Passenger Assist.

#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary