Test Lead

Introduction

Please note:

this is a 24 month fixed-term contract.

The successful candidate will lead, plan, and coordinate all quality assurance activities across the UNO, CRM (D365), and Middleware Projects. The role is responsible for establishing clear testing approaches, designing and maintaining an effective automation framework, and ensuring thorough manual and automated test coverage across all components and integrations. The role includes managing Test Analysts, coordinating the team's day‑to‑day activities, and promoting consistent testing standards, documentation, and processes across the UNO project, ensuring alignment with the wider test team.

The candidate will also maintain reliable test data and regression packs, ensuring that automated and manual testing meets project requirements.

• Lead the development and implementation of the annual testing plan for the UNO programme, ensuring that test strategy, scope, and methods align with wider organisational priorities and long‑term digital transformation objectives.
• Define and govern programme‑wide testing standards, procedures, and automation frameworks, ensuring consistency, quality, and compliance across manual, automated, performance, and non‑functional testing activities.
• Provide specialist technical leadership across CRM (D365), middleware, web, mobile, data migration and API testing, advising senior stakeholders and supporting qualified professionals in resolving complex, multi‑system quality challenges.
• Diagnose and resolve complex testing issues that require advanced analysis, engineering judgement, or innovation, ensuring that cross‑system defects are addressed effectively where no precedent exists.
• Influence senior project stakeholders, product teams, and supplier partners on critical testing decisions, including test scope, risk acceptance, release readiness, and defect resolution priorities.
• Manage the testing discipline for the UNO programme, setting performance expectations, allocating work, developing capability, and supporting recruitment and succession planning for Test Analysts.
• Oversee and optimise the use of testing resources, including test environments, tooling, data sets, automation assets, and budgetary allocations, providing expert advice on resource investment and utilisation to support programme delivery.
• Timely and accurate reporting of testing progress, risks, metrics, and quality outcomes to programme leadership, enabling informed decision‑making and proactive risk management.
• Build robust collaborative relationships with Business Analysts, Solution Architects, Developers, Project Managers, and Product Owners to ensure requirements are testable, technically sound, and aligned with agreed programme outcomes.
• Drive continuous improvement of TfW's testing capability by identifying opportunities to enhance tooling, automation throughput, performance testing maturity, and testing governance across the Digital Services directorate.

• A degree in Computer Science, Software Engineering, Information Systems, or a related IT discipline, or equivalent professional experience.
• Experience leading test teams in IT/Digital/Systems planning and delivery, including functional and end‑user testing.
• Experience of working in software development life cycles such as Waterfall and Agile.
• Experience in writing test artefacts such as test cases and defects.
• Experience with testing tools.
• A high standard of written and verbal communication, and the ability to collaborate and build effective working relations with people at all levels across the organisation and outside.
• Excellent planning and organisational skills (e.g. project planning and/or dealing with delays or blockers).
• Proven analytical skills and the ability to demonstrate good attention to detail through work.
• Experience in implementing automation and performance testing.

While not essential for this role, Welsh language skills would make a great addition to your application. TfW supports anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding for attendance at local community courses.

We are a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation.

Join us in transforming the way Wales travels.