Account Manager

Account Manager

Location:

Hybrid, Office base in Cardiff - CF15 7QZ
- Initially in the office three days per week

Salary: £30,000 - £40,000 per annum, DOE + Up to £10,000 commission!

Contract Type:
Full‑time, Permanent

• 25 Days Annual Leave (Pro‑Rata for Part‑time and Fixed‑Term Roles)
• Additional Holiday Purchase
• Hybrid Working
• Life Assurance
• Vitality Private Healthcare
• Subsidised Gym Memberships
• Cycle to Work Scheme
• Discount Vouchers and Access to Wellbeing Resources

• Delivering targeted annual sales revenue from your assigned account portfolio
• Building and maintaining strong, long‑term relationships with clients, expanding contact points across accounts
• Following up on incoming enquiries and referrals to maximise opportunities
• Generating further business through new buyers, departments, and regions within existing accounts
• Identifying and converting upsell and cross‑sell opportunities
• Conducting discovery meetings and delivering engaging sales presentations
• Producing tailored proposals and accurate pricing aligned with target margins
• Maintaining accurate pipeline tracking and customer records within Sage CRM
• Acting as the customer’s representative internally to ensure services are delivered to expectation
• Developing strong product and sector knowledge to provide trusted advice to customers
• Collaborating with Account Managers, Business Development Executives, and wider teams to maximise revenue
• Ensuring adherence to systems and processes in line with ISO 9001:2015 standards
• Supporting additional tasks as required by the Sales Director

• Confidence in conducting customer meetings, presentations, and commercial discussions
• A self‑motivated, proactive, and resilient approach to sales activity
• Experience managing opportunities within a structured sales pipeline
• Excellent communication and relationship‑building skills
• Strong collaboration skills with SDRs, Marketing, and wider commercial teams
• Comfort working towards activity and revenue KPIs
• Strong organisational and CRM management capabilities
• A commercially aware, consultative sales approach

• Experience selling training, consultancy, or professional services
• Knowledge of health, safety, environmental, or compliance sectors

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.