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Domestic Abuse Practitioner

Job in Pontypridd, Rhondda Cynon Taf, CF37, Wales, UK
Listing for: Women's Aid
Full Time position
Listed on 2026-10-14
Job specializations:
  • Social Work
    Mental Health, Community Health, Family Advocacy & Support Services
  • Healthcare
    Mental Health, Community Health, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 23000 - 32000 GBP Yearly GBP 23000.00 32000.00 YEAR
Job Description & How to Apply Below
  • To offer a high-quality service to individuals and people with children living in the supported accommodation service, supporting them to achieve and sustain independent living, through 1 to 1 and groupwork delivery including the Domestic Abuse support package
  • To be responsible for moving service users into the supported accommodation
  • To be responsible for managing a caseload for people who are accessing the supported accommodation service
  • To take responsibility for completing service user risk assessments, safety plans and support plans
  • To support with resettlement for service users that have transitioned into their own accommodation as required
  • To act as a lead within the service for a specific underrepresented group (e.g. Global Minority, males, LGBT, older people, people with care and support needs)
Key Tasks and Responsibilities:
  • To carry a caseload of service users that are accessing the service, providing 1 to 1 support.
  • To provide a resettlement service for service users that have transitioned into their own accommodation through phone and face to face contact as required.
  • To deliver structured group work for service users
  • Support the delivery of informal and peer support sessions for service users.
  • To ensure a safe and supportive living environment for all service users, adhering to expected service standards and Valley House policies and procedures
  • To ensure all necessary initial, move in and ongoing paperwork is completed with service users within the Valley House timelines
  • To complete and review all risk assessments and support plans in partnership with service users and in line with service expectations
  • To meet with service users as often as required determined by the level of agreed with managers
  • To liaise and work effectively with a wide range of other professionals and agencies in support of the service use
  • To work with the service user and other appropriate professionals towards a planned and safe end of service
  • To ensure internal safeguarding policies and procedures and external requirements are adhered to
  • To ensure all service user information is captured and input onto the Valley House Case Management System
  • To act as the named lead within the service for a specific underrepresented group (e.g. global majority, males, LGBT, older people, people with care and support needs), undertaking outreach, promotion and awareness raising with other organisations
  • To attend all external events as and when required
  • To take part in the out of hours on-call rota with other staff that requires travel at short notice

© 2026 Women's Aid Federation of England - Women's Aid is a company limited by guarantee registered in England No: 3171880.

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