Young Persons Support Officer

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A full-time Scheme Support Officer in a Young persons Supported Accommodation scheme in Pontypridd. You will be required to work on a rolling rota which includes days, evenings, weekend availability and waking nights.

This is a Scheme Support Officer role based in our Supported accommodation service, The Grange, Pontypridd. We have a team of Scheme Support officers, and Project Workers providing 24/7 Support to our young people who are experience homelessness.

The Grange provides short term, temporary, emergency accommodation to young, homeless people aged 16 to 25. Working as a team you will give opportunity for the young people to engage in activities and training which will allow them to develop the necessary skills to manage a tenancy and to live independently.

• Planning and delivering workshops relating to tenancy management, health, and wellbeing
• Supporting the young people as directed by the Project Worker according to the support plan specifically tailored to each individual
• Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
• Reception duties as and when required
• Dealing with challenging behaviours and responding to arising needs
• Addressing any additional needs, the people we support might have
• Preparation of flats ensuring that they are clean, fully equipped and ready for new clients to move into

• A passion to work with and enable people to live as independent a life as possible
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations
• Capable of lone working and making sound decisions independently.

Full list of duties and can found on the Job description.