Credit Controller

Join a well-established Poole-based retail organisation as a Credit Controller. Known for a friendly and dynamic culture, our client prides itself on their commitment to quality and team development. Conveniently located in Poole, Dorset with easy access and a professional but relaxed work environment, this company values punctuality, staff engagement, and continuous learning. This role offers an immediate start, flexible hours in the mornings, and a chance to be part of a reputable retail sector leader.

• Managing a portfolio of customer accounts, ensuring timely and accurate processing of sales invoices and receipts, contributing to smooth financial operations
• Engaging with customers via email and phone to facilitate collections and resolve account queries, supporting cash flow targets
• Collaborating with internal teams to ensure billing accuracy and efficient account management, fostering strong stakeholder relationships
• Assisting with basic financial analysis and reporting, helping to optimise collection strategies
• Maintaining meticulous records, adhering to company policies, and supporting continuous process improvement initiatives

• Proven experience in sales ledger, credit control, or accounts receivable functions, ideally within retail or a similar sector
• Effective communication skills, both written and verbal, with a confident telephone manner
• Strong organisational skills with attention to detail and the ability to prioritise tasks effectively
• Proficient with Excel; training on company-specific software will be provided
• Positive attitude, punctuality, and the desire to learn and develop within a finance role

• Flexible working hours in the morning to suit your routine
• Casual dress code and a friendly, supportive team environment
• Opportunities to gain experience in credit control and finance operations within a thriving retail business
• Salary will be dependent on experience
• Immediate start available for the right candidate