Clinic Support Administrator

Clinic Support Administrator

Dorset Health Care Orthotics Service has a full‑time, 37.5 hours per week vacancy for a Clinic Support Administrator based at Maple Place in Poole.

The closing date is 03 March 2026

The Orthotics Service is a small but busy service, and we are looking for an adaptable and self‑motivated individual to join our team. You will have excellent communication skills, advanced typing skills, exceptional attention to detail, and be able to cope well under pressure in a busy clinic and reception environment.

This is a full‑time post of 37.5 hours per week.

Working hours:

8:00 – 16:00, Monday to Friday at Maple Place, St Marys Road, Poole, BH15 2LG
.

The post holder will be responsible for managing day‑to‑day office‑based tasks, such as answering the phone, registering referrals, use of EPR (Electronic Patient Record), booking appointments, dealing with enquiries, and placing orders.

You will have telephone and face‑to‑face contact with members of the public, daily communication with clinicians, other Health Care Professionals, and members of the Trust.

We are looking for a motivated individual with an eagerness to assist the team in any way required.

Should a large number of applications be received for this post the closing date will be brought forward.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

At Dorset Health Care we're on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We're a dynamic, forward‑looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000‑strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application. However, we have also seen an increase in the over‑reliance of AI tools which is negatively impacting applications as they remove candidates individuality, and it becomes much harder to get a sense of who you are and your authentic experience. If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety.

If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset Health Care offers support for people getting into work. We offer an employability service to support individuals…