Endoscopy Admissions Officer

University Hospitals Dorset NHS Foundation Trust

The closing date is 17 May 2026

An exciting opportunity has arisen for enthusiastic and motivated individuals to join the Endoscopy Admissions team at both Poole and Bournemouth.

Applicants must have excellent communication and administration skills. Experience of working in an office/NHS setting is essential.

You will be hardworking and want to deliver an excellent service to our patients, relish a challenge and enjoy working under pressure.

The position is based in Poole with cross‑site working in Bournemouth.

Working hours are between 7.00am – 5pm, Monday – Sunday on a rota basis.

Base

Location:

Poole and Bournemouth

Interview Date: 29th May 2026

• Responsible for booking all referrals on to eCAMIS within 48 hours of arrival in the office
• Book appointments in a timely fashion using the Endoscopy booking system (HICSS) and using own judgement to allocate to correct Endoscopy list
• Send out appointment letters ensuring correct insertions and bowel prep are enclosed
• Create and transfer all e‑notes through the use of CRT procedure. You will be required to walk the notes over to health records.
• Ensure all lists are filled to capacity and liaise with the Endoscopy Supervisor so that any problems or queries are highlighted
• Ensure all notes, wristbands and admission packs are ready for the day of admission
• Liaise with wards ensuring correct paperwork is sent to the wards for inpatient referrals
• Respond to telephone calls and enquiries from patients, wards and medical staff in an efficient and courteous manner and respond accordingly
• Check procedure reports and ensure all outpatient and any other follow‑up appointments are made
• Deal promptly with incoming correspondence and ensure referrals are viewed by consultants as necessary
• Admit, discharge and transfer patients on eCAMIS
• Assist with any other duties within the office and department as required

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

• Basic computer and keyboard skills
• RSA III or equivalent

• Previous clerical experience within a busy office, working under pressure and to strict deadlines
• Ability/experience to work in a demanding environment
• Experience of working with members of the public
• eCAMIS/ WLM/ OPS/HICSS trained EPR

• Able to work flexibly according to the needs of the service
• Knowledge of Endoscopy procedures
• Understanding of cancer, diagnostic and 18 week national rules and targets

• Be able to speak English as necessary to undertake the role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Dorset NHS Foundation Trust

£25,760 to £27,476 a year – pro rata for part time