Bookings administrator in Trauma and Orthopaedics

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The closing date is 03 July 2026

We'reexcited to offer this opportunity within our Admin & Clerical workforce.

An exciting opportunity has arisen for the position of Bookings Administrator in the Trauma and Orthopaedics Directorate at University Hospitals Dorset (UHD).

The successful applicant will be a reliable, hard working person who has high standards and likes to do an excellent job where making a difference is what drives you most and you are passionate about providing high quality patient care.

Expectations of the role

The successful candidate will join our well established T & O bookings team and it is hoped they will be able to start as soon as possible.

Reporting to the Trauma Co-ordinator the role comprises booking fracture clinic appointments and admin duties within the department.

The post holder will manage fracture clinic appointments.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term.

There will be a site switch to Bournemouth Hospital.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

• Good level of general education
• Educated to NVQ Level 3, or equivalent experience

• Experience of clerical duties in office/administrative environment
• Customer Service experience
• Clerical experience within Orthopaedics or an NHS hospital setting
• Knowledge of EPR (Electronic Patient Record) and CCS (Care co-ordination system)
• CRT (Clinical record tracking)
• Computer skills and knowledge of computer programmes i.e Micrsoft Word, Excel
• Organisational skills

• Knowledge of IT skills within the hospital E-Camis/Microsoft Word/Excel/Email
• To understand and be able to maintain confidentiality
• Working in NHS

• Working on own initiative, raising any issues with the supervisor
• Good communicator with all staff groups

• Ability to work under pressure
• Ability to work well both independently and part of a team

• Be able to speak English as necessary to undertake the role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Dorset NHS Foundation Trust