Bookings administrator in Trauma and Orthopaedics

Bookings administrator in Trauma and Orthopaedics Band 3 Equal opportunities

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We’re excited to offer this opportunity within our Admin & Clerical workforce.

An exciting opportunity has arisen for the position of Bookings Administrator in the Trauma and Orthopaedics Directorate at University Hospitals Dorset (UHD).

The successful applicant will be a reliable, hard working person who has high standards and likes to do an excellent job where making a difference is what drives you most and you are passionate about providing high quality patient care.

Informal enquiries are welcome.

Expectations of the role

The successful candidate will join our well established T & O bookings team and it is hoped they will be able to start as soon as possible.

Reporting to the Trauma Co-ordinator the role comprises booking fracture clinic appointments and admin duties within the department.

The post holder will manage fracture clinic appointments.

• Good level of general education
• Educated to NVQ Level 3, or equivalent experience

• Experience of clerical duties in office/administrative environment
• Customer Service experience
• Clerical experience within Orthopaedics or an NHS hospital setting
• Knowledge of EPR (Electronic Patient Record) and CCS (Care co-ordination system)
• CRT (Clinical record tracking)
• Computer skills and knowledge of computer programmes i.e Micrsoft Word, Excel
• Organisational skills

• Knowledge of IT skills within the hospital E-Camis/Microsoft Word/Excel/Email
• To understand and be able to maintain confidentiality
• Working in NHS

• Working on own initiative, raising any issues with the supervisor
• Good communicator with all staff groups

• Ability to work under pressure
• Ability to work well both independently and part of a team

• Be able to speak English as necessary to undertake the role