Internal Consultant

Internal Consultant

Salary: £49,492 to £58,226 (dependent on experience)
Contract Type:
Permanent

Hours:

Full Time

Location:

Poole, Dorset, England
Location

Description:

Hybrid between home and Poole – requirement for regular working in the office (2-3 days a week) – as needed for the role
Closing Date: 17-03-2026
Reference: 21248

About us

Our purpose is simple: to save lives  hours a day, every day, RNLI lifesavers are ready to launch to the rescue. They are supported by a dedicated, professional, and talented team behind the scenes. This is your chance to join that team and use your unique skills to help save lives every day.

An exciting opportunity has arisen to join our newly formed Internal Consultancy team as an Internal Consultant. We are looking for someone who can work with stakeholders to understand and resolve organisational challenges to support meaningful change with outcomes that achieve business benefits for the RNLI.

Some of the benefits

- Salary of £49,492 to £58,226 (dependent on experience)
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme
- Life assurance
- Health and dental cashplan

About the role

This is a unique opportunity for an experienced Internal Consultant to join us, working as part of our Internal Consultancy Team. You will support a portfolio of change projects by conducting thorough investigations, modelling scenarios, and providing evidence-based recommendations that drive strategic decision-making. This role is pivotal in diagnosing complex organisational challenges, identifying root causes, and evaluating the necessity and impact of change.

Key responsibilities will include:

- Support the ‘front door’ for new change opportunities through conducting deep-dive analysis to uncover root causes of operational, strategic, or systemic issues, advising and supporting the organisation on the means to address them.
- Collaborating with a broad range of stakeholders to understand business challenges, gathering relevant data to apply structured problem-solving methodologies to dissect complexity and identify systemic causes.
- Evaluating the need for business change by exploring multiple options, scenarios, and potential outcomes, highlighting trade-offs, risks and dependencies.
- Acting as a partner to front-line services to explicitly identify impacts on their teams and volunteers to ensure proposed changes deliver on customer needs and absorbability are considered comprehensively.
- Monitor and assess the effectiveness of implemented changes, feeding insights back into continuous improvement.

About you

We are looking for someone who is resilient, decisive, and driven to deliver meaningful change, and can work autonomously but within agreed parameters.

Our ideal candidate will have:

- A certificate in Business Change Management, Business Analysis, Lean/Lean Six Sigma or equivalent.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Proven experience in organisational change management, business improvement initiatives, business analysis or strategy roles.
- The ability to interpret complex data and translate it into actionable insights.
- Familiarity with root cause analysis tools and techniques (e.g., Fishbone, 5 Whys, Pareto).
- Excellent communication and stakeholder engagement skills.
- Comfort working across multiple projects and adapting to shifting priorities.

If this sounds like you and you are someone who thrives on curiosity, critical thinking, and driving meaningful change, and enjoys dissecting problems, identifying patterns, and getting to the root of issues rather than just treating symptoms, this could be the role for you. Apply today and join an organisation that makes a real difference.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal…