Product Lifecycle Manager

Product Lifecycle Manager

We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.

• Strategic Planning & Road mapping – Develop and maintain a 3–5 year outcome‑based product roadmap aligned to business priorities, technology evolution and operational capability. Lead quarterly (or suitable cadence) roadmap reviews with cross‑functional stakeholders to drive alignment on outcomes, timing and dependencies. Collaborate with Engineering leadership to incorporate technical constraints, learnings and architectural direction into planning. Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance.
  
  Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery.
• Product Discovery, Definition & Requirements – Create clear, high‑quality product requirements that articulate what is needed and why, grounded in user and business intent. Engage Engineering and Design early to explore options, constraints, risks and trade‑offs before committing to scope. Define outcome‑based acceptance criteria and ensure delivered capability meets customer and business intent. Maintain traceability from strategic outcomes through epics/features to delivered value.
• Backlog Governance & Delivery Collaboration – Maintain a prioritised product backlog in collaboration with Engineering; ensure transparency of priorities, sequencing and rationale. Operate disciplined change control for scope, requirements and specifications; manage trade‑offs and stakeholder expectations. Partner with Engineering to prioritise technical debt alongside customer‑facing enhancements and compliance needs. Act as a day‑to‑day partner to Engineering, enabling fast decisions and removing blockers.
  
  Support release planning and readiness, ensuring documentation, training, support and operational impacts are addressed.
• In‑Life Performance, Quality & End‑of‑Life Management – Own product health in‑life: performance, reliability, quality, cost‑to‑serve, customer satisfaction and operational sustainability. Coordinate resolution of product issues by aligning Engineering and Operations on priorities, root cause and corrective actions. Manage product lifecycle policies including versioning, supportability, feature deprecation and compliance obligations. Lead end‑of‑life planning: obsolescence strategy, customer migration, communication and controlled retirement of products/features.
  
  Use data and customer insight to drive continuous improvement and prioritisation.
• Engineering (R&D) Interface, Investment & Budgeting – Serve as the primary product interface to Engineering (R&D), building a trust‑based partnership and clear ways of working. Ensure two‑way communication on priorities, capacity, constraints and timelines; escalates issues rapidly and constructively. Manage the annual R&D and Support budget allocation and tracking for the portfolio. Contribute to investment planning and business cases for product initiatives, balancing ROI, risk, compliance and operational impact.
  
  Follow the internal milestone process to provide sign‑off for development spend and monitor consumption and progress against plan.

• Demonstrated experience owning the product lifecycle for complex B2B, infrastructure, or mission‑critical products (concept to end‑of‑life).
• Strong product judgement balancing customer value, commercial outcomes, operational needs and technical reality.
• Excellent cross‑functional leadership; able to influence without formal authority and drive decisions with senior stakeholders.
• Comfortable working with Engineering leaders; translate technical constraints into clear business implications.
• Skilled in conflict resolution between business pressure and delivery feasibility, using data, options and transparent trade‑offs.
• Strong communication skills: clear requirements writing, concise decision papers, and stakeholder alignment.
• Experience with agile product practices (backlog…