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Service Lead — Hospitality & Shop Operations Leader

Job in Poole, Dorset County, BH15, England, UK
Listing for: Trek Bicycle
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
  • Management
Job Description & How to Apply Below
A leading bicycle company in Poole is seeking a Service Lead to be the primary service advisor, ensuring exceptional customer experiences. The ideal candidate will have over 3 years of experience in a bicycle service centre and possess strong leadership and communication skills. Responsibilities include managing service costs, engaging with customers, and leading the Service Centre operations. Competitive benefits such as annual leave and employee discounts are provided.
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