Lead Customer Experience Team - Drive Service Excellence
Job in
Poole, Dorset County, BH15, England, UK
Listed on 2026-06-16
Listing for:
TeamJobs
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Team Jobs is seeking an experienced Customer Services Team Leader in Poole, England. In this role, you will lead a team of Customer Experience Associates, ensuring excellent service across phone and email communications.
You will be responsible for driving performance, managing KPIs, and supporting operational projects. Ideal candidates will have previous supervisory experience, strong customer service skills, and proficiency in CRM systems.
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