Customer Service ISSCO/Internal Sales
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Office Administrator/ Coordinator
Job Description:
Location: Hamworthy/Poole
Hours: Full-time, Monday to Friday, 9am–5pm
We are looking for a friendly and organised person to join our office team in a customer service role. This is a great opportunity for someone who enjoys working with people and wants a steady, office-based position.
This is a permanent office based role within a well-established and successful business.
- Speaking with customers by phone and email
- Helping prepare quotes and process orders
- Keeping track of customer requests and following up where needed
- Supporting the wider customer service team with day-to-day tasks
- Keeping records accurate and up to date
This is a customer service and co-ordination role –
no cold calling or direct sales.
- A positive attitude and a willingness to learn
- Comfortable speaking to people and providing good customer service
- Basic computer skills and attention to detail
- Able to work well as part of a team
No specialist product knowledge is required –
full training will be provided
.
- Friendly, supportive team environment
- Full training provided
- Free on-site parking
- Company pension
- 20 days holiday plus bank holidays, increasing with service
- Your birthday off as an extra holiday (subject to conditions)
Whilst previous office or customer service experience is helpful it is not essential –
we welcome applications from people looking to develop their skills or move into an office-based role.
Hours: Mon-Fri 9-5pm, 37.5 hours/week
Benefits: Free parking. Company pension scheme.
Holiday: 20 days holiday, rising at 1 day per year to a max 25 days after 5 years continuous service (PLUS bank holidays). You also get your birthday day off as holiday (subject to conditions).
Skills Required: Communication, Teamwork, Numeracy, Accuracy, Multi-tasking, Organisation
Existing Qualifications (Edu/Certs/Driving):
GCSE or equivalent.
Start Date: Immediate
As this is a salaried, permanent non-sales role, we pay a competitive salary, but no commission –
if you are looking for a commission-based sales role, this is not the role for you.
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