Head of Student Services - Victoria School - £36,662 - £37,183 per annum (dependent on e

Head of Student Services (Upper or Lower School) & Deputy Designated Safeguarding Lead

Location: Shaftesbury Victoria School

Salary: £36,662 - £37,183 per annum (dependent on experience)

Contract: Permanent, Term-Time Only

Start Date: September 2026

At Shaftesbury Victoria School, we believe every student deserves to feel valued, supported, and empowered to reach their full potential. We are looking for an experienced, compassionate, and inspirational leader to join our team as Head of Student Services
.

As Head of Student Services, you will provide strategic leadership across pastoral care, safeguarding, family engagement, and student advocacy. You will work closely with families, colleagues, and external agencies to create a culture where every learner feels a true sense of belonging.

The role includes oversight of counselling, ELSA provision, and wider wellbeing services, ensuring that the support available to students and their families is responsive, effective, and impactful.

We're seeking someone who brings strong leadership skills, emotional intelligence, resilience, and a genuine passion for supporting children and young people with complex needs.

• Leading and managing a dedicated Student Services team.
• Acting as Deputy Designated Safeguarding Lead (DDSL) for a designated student cohort.
• Ensuring high standards of safeguarding, attendance, health, welfare, and compliance.
• Building strong, positive partnerships with families and carers.
• Championing student voice, self-advocacy, inclusion, and positive behaviour support.
• Working collaboratively with parents, local authorities, and external agencies.
• Driving inclusive practice across the school and supporting equitable access to learning.
• Contributing strategically to school improvement and student outcomes.
• Delivering safeguarding training and promoting best practice across the school.
• Using data and insight to inform decision-making and improve support services.
• Supporting Victoria School's commitment to fostering a culture of Inclusion and Belonging.

You will have:

• Significant experience in a pastoral, SEND, safeguarding, or multi-agency role.
• A strong understanding of the challenges and opportunities involved in supporting children and young people with physical disabilities and complex needs.
• Excellent leadership, communication, and relationship-building skills.
• A proactive, solution-focused approach and the ability to work collaboratively across teams.
• An unwavering commitment to safeguarding and promoting student wellbeing.

Experience working with students with Autism Spectrum Condition (ASC) is desirable.

Victoria School is a welcoming, forward-thinking community where collaboration, innovation, and inclusion are at the heart of everything we do.

• The opportunity to make a genuine difference in the lives of children and young people with complex needs.
• A supportive and highly skilled team dedicated to achieving the best outcomes for every student.
• A culture that values equity, advocacy, and belonging.
• Ongoing professional development, training, and opportunities to grow your career.
• The chance to contribute to a school where every student is encouraged to thrive, succeed, and be heard.

We are committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. The successful applicant will be subject to an enhanced DBS check and all relevant safeguarding checks.

Shaftesbury is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Shaftesbury aims to create and sustain an inclusive work environment which provides equality of opportunity for everyone and reflects the diversity of the communities we serve.

The post holder is required to uphold the Equality and Diversity policy and comply with the code of conduct which sets out our standards of behaviour towards those who use our services or work within them.

Shaftesbury Victoria School, part of the disability charity Shaftesbury, is located in Poole, Dorset. The school provides education for children in the primary and secondary age range. Our students have a range of complex physical and learning needs, including ASC.