Credit Controller

Credit Controller

Location:

Poole, Dorset (Office Based)

Salary: £28,500 - £29,870 per annum

Hours:

Monday to Friday, 8:00am - 5:00pm (40 hours per week)

Contract:

Temporary to Permanent

Team Jobs are delighted to be recruiting for a Credit Controller on behalf of our client, Tower Supplies, based in Poole.

This is an excellent opportunity for an experienced Credit Controller to join a busy and supportive finance team. You'll play a key role in managing customer accounts, maintaining cash flow, reducing risk, and building strong relationships with customers and internal stakeholders.

The Role

As a Credit Controller, you will be responsible for effectively managing and controlling customer debt whilst delivering excellent customer service.

Key responsibilities include:

* Acting as the main point of contact for customer account queries

* Managing account reconciliations, customer portals and EDI integrations

* Reviewing new and existing customer accounts for creditworthiness and recommending appropriate credit limits and payment terms

* Managing and collecting outstanding debt, prioritising accounts to maximise cash flow whilst minimising risk exposure

* Resolving invoice and payment queries promptly and efficiently

* Producing and distributing customer statements and overdue payment reminders

* Preparing and circulating weekly and ad hoc reports relating to credit holds, stopped accounts and outstanding debt

* Proactively managing new customer accounts and high value invoices

* Building effective relationships with customers and internal teams

* Preparing month end consolidated invoices

* Escalating significant issues and concerns where necessary

About You

We're looking for someone who has:

* Previous experience in Credit Control, Accounts Receivable or a similar finance role

* Strong communication and relationship-building skills

* Excellent attention to detail and organisational abilities

* Experience managing customer accounts and debt collection processes

* Good problem-solving skills and the ability to resolve queries efficiently

* Strong IT skills, including experience using finance systems and Microsoft Office

* The ability to prioritise workload and work effectively in a fast-paced environment

What's on Offer?

* Competitive salary of £28,500 - £29,870 per annum

* Monday to Friday working hours

* Office-based role in Poole

* Opportunity to join a well-established and growing business

* Temporary to permanent opportunity

To apply or find out more, contact Team Jobs on (phone number removed).

TJCOM