Speech and Language Therapy Administrative Assistant

Dorset Health Care are looking for an Administrative Assistant to join our busy community speech and language therapy team!

• Manage telephone calls into the service
• Deal with referrals and emails in the inbox
• Write, print and send reports for clinicians

• Support the administration functions of the adult community speech and language therapy service, ensuring that administrative needs of the services are achieved to the required standards
• Drive the delivery of efficient and accurate processing in the management of the patient journey from triage, treatment, onward referral, typing of reports/letters to discharge
• Establish and maintain communication with key stakeholders for the services – Primary Care referrers, clinicians, secondary care and independent providers
• Ensure patients and all contacts to the service are dealt with in a friendly and professional manner and that the experience is positive
• Support patient pathways to meet the Triage target and Referral to Treatment target (RTT)
• Provide administrative support to the senior managerial and clinical lead of the service

• Organised, enthusiastic, compassionate person
• Knowledge of swallowing and/or communication difficulties in adults (bonus)

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

For further details / informal visits contact:
Name:
Nicki Latter

Job title:

Admin Team Lead
Email address:
Telephone number:
Luisa Hardy
Service Manager