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Customer-Focused IT Support Engineer; 1st/2nd Line
Job in
Poole, Dorset County, BH15, England, UK
Listed on 2026-06-26
Listing for:
Imperative People
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Imperative People is urgently seeking a Customer Support Engineer to deliver outstanding service while supporting their software and hardware products. The role involves providing 1st and 2nd line technical support to customers, ensuring that SLAs are met.
Candidates should have experience in customer support and the ability to troubleshoot complex issues. A desirable skill set includes knowledge of networking and software applications, with training provided for additional skills. The position offers an attractive salary and benefits package.
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