IT Administrator

Poole, Permanent

We are looking for a motivated and detail-oriented IT Administrator to join our team in our Poole office. The successful candidate will play a key role in supporting the firm’s day-to-day IT operations, ensuring systems run smoothly and staff receive efficient and responsive technical support.

You will be responsible for providing a high level of service across the business, assisting with both onsite and remote support, and maintaining IT infrastructure in line with operational and compliance requirements.

• Provide IT helpdesk support, including troubleshooting software, hardware, phones, and printers
• Build, configure, and deploy PCs and other devices
• Manage desk moves, including network patching and equipment setup
• Administer user accounts and access permissions
  
  Support and manage Microsoft 365 (including Exchange, SharePoint, and One Drive)
• Deliver effective remote support for users across different locations

• Strong troubleshooting and problem-solving skills
• Excellent telephone manner and customer service skills
• Ability to manage multiple tasks and prioritise effectively
• Experience with Microsoft 365 administration
• Knowledge of hardware setup, networking, and general IT infrastructure

• Full UK driving licence and business insurance (required for travel between offices)

• Company events
• Company pension
• Employee discount
• Free parking
• Life insurance
• On-site parking

• IT Administration : 1 year (required)

Work Location:

In person